Privacy and Cookies Policy
Last Updated: December 15, 2024
This privacy policy explains how the Ledger Live app collects, uses, and protects your information. When you download Ledger Live or use the Ledger app, we maintain strict privacy standards while ensuring optimal service functionality.
Types of Cookies
We use different types of cookies within the Ledger Live application to make the experience as friendly as possible, while still keeping security. Each cookie type has a different purpose and functionality in the scope of our platform.
Essential Cookies
Essential cookies are fundamental to basic functions of Ledger application. These cookies enable core features such as secured login sessions, transaction verification, and basic platform navigation. You cannot opt out of essential cookies as they are strictly necessary for the Ledger Live app to function properly. These cookies do not store any personally identifiable information.
Performance Cookies
Performance cookies are used to understand the usage of the Ledger Live app for its improvement. These help to monitor the performance metrics that involve page load times, error messages, and other related general usage patterns. All this information will provide assistance in optimizing the Ledger application for enhanced user experience. No personal data will be collected with performance cookies.
Functional Cookies
Functional cookies enable enhanced features and personalization within the Ledger Live app. These cookies remember your preferences, such as language settings, dashboard configurations, and customized views. While these cookies enhance your experience, they are not essential for using the Ledger app and can be disabled through your browser settings.
Targeting Cookies
The Ledger Live application doesn't use targeting or advertising cookies. We respect your privacy and will never track your activity for marketing purposes. When you install the Ledger Live app, rest assured that your usage data isn't tracked for advertising purposes.
Managing Cookies
You're always in control of how Ledger Live manages cookies. From within your browser settings, you have the ability to do the following:
- See all cookies in use
- Clear cookies
- Block cookie types
- Set cookie preferences for future sessions
Note that essential cookies cannot be declined as this might impact the functionality of the Ledger app.
Data Usage
There are strict guidelines on how data collected is used within the Ledger Live app.
Service Improvement
Anonymous usage data allows us to work on improving the Ledger Live app experience through:
- Performance enhancements
- Feature development
- Detection and resolution of bugs
- User interface enhancements
Security
Ledger implements the best-in-class protection to keep your data safe. These include:
- End-to-end encryption
- SSL technology
- Frequent security audits
- Threat detection using the state of the art
No sensitive financial information nor any private key has ever been extracted from your device using the Ledger Live app.
Your Rights
You have specific rights regarding your personal data collected by the Ledger Live application.
Data Access
You can request the following:
- Access to your personal data
- Rectification in the case of inaccurate information
- Erasure of your data
- Export of your data
- Restriction of data processing
For those rights on Ledger app data, please contact our support team.
Legal Compliance
The Ledger Live app complies with the major privacy regulations such as but not limited to:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA)
We are regularly reviewing our privacy practices under relevant updated regulations to ensure that the level of protection of your data remains state-of-the-art.
For questions about privacy in the Ledger Live app or this policy, contact our Data Protection Officer at [[email protected]].
This privacy policy may be updated periodically. When you download Ledger Live or use the Ledger app, please review the latest version of this policy on our website.
